How to Start a Travel Business in Belgium – Top Tips

Interested in launching your travel business in Belgium? Explore our in-depth guide for invaluable advice and strategies.

Belgium, a small yet captivating European country, is a land of hidden treasures. Nestled between France, Germany, Luxembourg, and the Netherlands, Belgium offers travelers a diverse range of experiences, from medieval towns full of history to modern cities. Known for its world-famous chocolates, aromatic waffles, and a dazzling assortment of beer varieties, Belgium’s culinary scene is a feast for the senses.

If you’re passionate about travel and want to turn that passion into a business, Belgium offers an exciting opportunity. Its strategic location in Europe and accessibility via air, rail, and road networks make it an ideal base for expanding your travel business to neighboring countries, contributing to its growth potential.

Starting a travel business in Belgium is an exciting venture, but success requires careful planning, dedication, and continuous learning. In this guide, we’ll walk you through the essential steps to start a travel business in Belgium. From market research to measuring success, we’ve got you covered.

Market Research and Planning

Starting a travel business begins with thorough research and planning. Understanding your potential customers and the market is key to the success of any business endeavor.

Identify Your Target Audience:

Identify your niche, whether it’s solo adventurers, luxury seekers, or cultural enthusiasts. Belgium attracts a diverse range of travelers. Just in 2022, Belgium welcomed approximately 11.6 million day tourists, based on mobile data counts, so you’re bound to find customers, regardless of what your niche is.

Research current travel trends in Belgium, such as popular destinations, activities, and accommodations.

Create a Business Plan:

Develop a comprehensive business plan outlining your mission, vision, and strategies for success. Your plan should detail how you intend to compete in the market, your unique selling points, and financial projections.

Belgium boasts a well-developed legal system that supports entrepreneurship. As of 2023, Belgium ranked 46th out of 190 economies in the World Bank’s Ease of Doing Business Index, making it a favorable environment for business startups. Before beginning your travel business journey, you need to ensure you’re all set to operate legally in Belgium.

Business Registration:

Register your travel business with the Belgian authorities, such as the Belgian Federal Public Service (FPS) Economy. Belgium’s legal framework for businesses is well-structured and relatively straightforward, but compliance is crucial.

Licenses and Permits:

Depending on the specific services you offer, you may need licenses or permits. For instance, if you plan to operate as a travel agency, you’ll likely need a travel agency license.


Consider liability insurance and other coverage options to protect your business and clients. Insurance is essential in the travel industry, where unexpected events like trip cancellations or accidents can occur very frequently.

Funding Your Travel Business

Every business needs financial support. Here’s how to secure funding for your travel venture.

Budgeting: Create a detailed budget that includes startup costs, operational expenses, and marketing expenses. According to data from the Belgian Startup Survival Report, the minimum share capital for Belgian businesses in 2023 was around €61,500 for public limited companies.

Financing Options: Explore financing options like bank loans, grants, or seeking investors. Belgium offers various funding opportunities for startups, including government grants and incentives for innovative businesses.

Financial Planning: Develop a financial plan that outlines revenue projections and potential profit margins. To entice potential investors or lenders, it is necessary to show a clear route to profitability.

As you seek funding for your travel business, keep in mind that Belgium’s government and private sector actively support entrepreneurship. Various programs and initiatives provide financial assistance and mentoring to startups, making it a favorable environment for securing funding.

Building an Online Presence

In today’s digital age, a strong online presence is vital for success in any industry, especially in the travel industry where people from all around the world can view your services and book trips from the comfort of their home. Let’s take a look at some tips that will help you in boosting your online presence, ultimately increasing your brand’s awareness:

  • Invest in a user-friendly, mobile-responsive website with easy booking and payment options.
  • Utilize social media platforms to showcase your travel packages, share customer experiences, and engage with your audience.
  • Consider search engine optimization (SEO) and pay-per-click (PPC) advertising to drive traffic to your website.
  • Analyze website traffic data to understand user behavior and preferences, to optimize your website for a better user experience.

Collaborations and Networking

Building relationships within the travel industry can open doors to partnerships and growth opportunities.

Hotel and Service Partnerships:

Collaborate with local hotels, airlines, and tour operators to offer bundled packages. Belgium boasts a diverse range of accommodations, from historic boutique hotels to modern luxury resorts. Partnering with them can enhance the value of your travel packages. 

By establishing partnerships with these establishments, you can offer bundled packages that include accommodation, transportation, and activities. Such packages are attractive to travelers seeking convenience and cost savings and give you an edge over your competitors. Negotiating favorable rates with these partners can also improve your profit margins and competitiveness in the market.

Tour Operator and Guides:

Partnering with experienced local tour operators and guides can enhance the experiences you offer to your clients, as these professionals possess in-depth knowledge of Belgium’s attractions and history.

Industry Associations:

Join travel industry associations in Belgium to network with peers and stay updated on industry trends. Associations like the Belgian Association of Travel Organisers (ABTO) provide valuable networking opportunities and industry insights.

Trade Shows:

Attending trade shows and exhibitions related to travel and tourism is another effective way to expand your network. Belgium hosts various such events, including the Brussels Travel Expo and the Salon des Vacances, where you can meet potential partners and suppliers.

Customer Services and Experience

Exceptional customer service sets your travel business apart by creating memorable experiences for your clients. This increases the possibility of repeat business.

Personalization: Create packages based on customer preferences and offer tailored guidance. Belgians are known for their appreciation of personalized service, and offering customized travel experiences can enhance customer satisfaction.

Feedback and Improvement: Ask for client feedback and use it to improve your products and services. Customer feedback can provide valuable insights into areas for enhancement, helping you refine your offerings over time.

Belgium is recognized for its high standard of service in the hospitality and tourism sector. Ensuring top-notch customer service can earn you a strong reputation in the market and build customer loyalty.

Managing Risks and Challenges

Belgium’s well-developed infrastructure and access to healthcare facilities make it a relatively safe destination. Just like every business the travel industry has its share of challenges that you’ll need to be prepared to address proactively. 

Risk Mitigation:

Develop contingency plans for unexpected events, such as cancellations or emergencies. For instance, in 2020, the COVID-19 pandemic disrupted travel plans worldwide. Having a crisis management plan in place can help you navigate such challenges.

Insurance Coverage:

Make sure you have the right insurance coverage to safeguard your customers and your company. Travel insurance is a standard practice in the Belgian travel industry as it helps provide peace of mind to travelers.

Marketing and Promotion

Effective marketing strategies are essential to attract and retain customers.

Content Marketing:

Create valuable travel content through blog posts, videos, and travel guides. Sharing insightful content about Belgium’s attractions, culture, and travel tips can position your business as a valuable resource for travelers.

Email Campaigns:

Build an email list and use targeted email campaigns to engage with potential clients. Email is a popular communication channel among Belgian internet users, making it an effective marketing tool.


Develop a strong brand identity that reflects your travel business’s unique services. The great cultural diversity and historical diversity of Belgium offers plenty of inspiration for creative branding.

Sustainable Tourism and Responsibility

Sustainable tourism is gaining popularity worldwide, and Belgium’s commitment to eco-friendly practices presents opportunities to attract environmentally conscious travelers. Promoting sustainable tourism is not only responsible but also aligns with modern travelers’ values.

Environmental Practices:

Implement eco-friendly practices such as reducing waste and conserving energy. Belgium has made significant efforts in sustainability, with initiatives like sustainable tourism charters for businesses, so you’ll need to step it up a notch in this sector to align your services with them.

Social Responsibility:

Engage in community projects or support local initiatives to give back. Many Belgian regions and cities promote responsible tourism, encouraging businesses to contribute positively to local communities.

Measuring Success and Growth

Tracking your business’s performance and planning for growth is essential for long-term success.

Key Performance Indicators (KPIs):

Define KPIs related to bookings, customer satisfaction, and revenue. Regularly monitor these metrics to assess your business’s performance.

Scaling Up:

Explore opportunities to expand your travel business, whether it’s adding new destinations or services. Belgium’s central location in Europe offers access to a diverse range of potential travel destinations.

Adaptability and Innovation:

Stay flexible and embrace innovation to meet evolving customer demands. Innovation in the travel industry can lead to unique services that set you apart from competitors.

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